iPad Service Answer Center

Learn more about iPad service options, warranty, and pricing.

How do I get my iPad fixed?

Apple tree offers many ways to become support and service for your iPad. Cull the one that's best for you. Our support manufactures might answer your question. Or we tin help you lot with issues like cracked screens or bombardment service.

Read Apple tree support articles

How much will information technology cost?

At that place's no accuse if the event is covered nether warranty, AppleCare Protection Plan, or consumer police. If your issue isn't covered, you demand to pay for the service.

Cheque your coverage status

How long volition it take?

Repair source

Judge time

Bring to an Apple Authorized Service Provider

Ask your service representative

Include engraving on replacement

Up to 10 business concern days

Depending on where you get service, you might exist able to check the status of your repair online.

Cheque the condition of your service request

Apple tree Limited Warranty coverage

The Apple Limited Warranty covers your iPad and Apple tree-branded accessories confronting manufacturing defects for ane year from the engagement you bought your product. The Apple tree Limited Warranty is in addition to rights provided by consumer police.

Our warranty doesn't cover harm acquired by accidents or unauthorized modifications. See the warranty for consummate details. Yous can check your warranty condition online and update your proof-of-purchase information if there's an fault in our records.

Read the Apple Limited Warranty
Check your warranty status
Update your proof-of-purchase
Learn more almost consumer law

Can I purchase additional coverage for my iPad?

The AppleCare Protection Program gives you good telephone back up and additional hardware coverage up to two years from the day you bought your iPad. Yous can buy the AppleCare Protection Plan within one yr of buying your iPad.

You lot may also have consumer constabulary rights. Apple Limited Warranty and AppleCare Protection Plan benefits are in addition to your rights under consumer law.

Learn more than nearly AppleCare Protection Programme for iPad

Out-of-warranty service

Repairs are considered out of warranty when:

  • Your iPad is over one year onetime
  • Your iPad has an issue that's not covered nether warranty or consumer police force, like accidental harm or damage caused past unauthorized modifications

We might be able to ready or replace your iPad for an out-of-warranty fee. Your replacement iPad will be new or equivalent to new in both performance and reliability. The Apple Limited Warranty is in addition to rights provided by consumer law.

Read the Apple tree Express Warranty

Battery service

If your battery has a manufacturing defect and it's covered by the Apple tree Limited Warranty, AppleCare Protection Program, or consumer law, nosotros'll service it at no additional toll. Our warranty doesn't cover batteries that wear down from normal use.

Nosotros might need to test your product to discover the crusade of your battery consequence. If your iPad isn't covered, you have the option to replace it for a fee.

If you lot have an AppleCare plan for iPad, it offers replacement coverage if your iPad battery holds less than 80 pct of its original chapters.

Learn how to preserve battery life
Larn more about AppleCare Protection Plan for iPad

Screen repair

Accidental damage isn't covered by Apple Warranty. If your screen cracks due to a manufacturing defect, it's covered by Apple warranty and consumer law.

The cost to service an accidentally damaged screen depends on your iPad model.

Find an Apple Authorized Service Provider

Get ready for iPad service

  • Support your iPad with iTunes or iCloud. Yous'll need the backup to restore your content if we take to reset or supplant your iPad.
  • Make sure you know your Apple ID and password.
  • If your iPad has a SIM menu, accept it out and keep it.
  • Keep your cables and other accessories when you get service.
  • Encounter our complete instructions on how to prepare your iPad for service.

Back upwardly your iPad
Prepare an iPad for service
Read the Apple tree privacy policy

After service

When you lot receive your iPad, restore the data from your backup.

We guarantee our service, including replacement parts, for xc days or the remaining term of your Apple tree warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you lot get service from us or from an Apple tree Authorized Service Provider. This is in addition to rights provided by consumer law.

Restore from a backup